Refund policy
Last updated 14 November 2026
Who this covers
Refunds are handled by Atiqsoft LLC, a US-registered Wyoming limited liability company, with its registered address at 30 N Gould St, Ste N, Sheridan, WY 82801, USA. Email iq@atiqsoft.com. Paid checkout is not live yet; this policy will apply once payments are accepted.
14 days, no questions
If IQConvert Pro is not right for you, ask for a full refund within 14 days of your first payment for monthly, yearly or lifetime plans. Email iq@atiqsoft.com from the address you used at checkout.
Renewals
Yearly renewals can be refunded within 14 days of the renewal charge if Pro was not used in that time. Monthly renewals are not refunded; cancel before the next renewal instead.
Team, Schools and Business
Refunds within 14 days of the first payment or a yearly renewal. Seats removed in the middle of a year are credited by Stripe against the next invoice.
What happens after a refund
The licence key is switched off and any subscription is cancelled. The tools on your devices lock again.
How long it takes
Stripe returns the money to the original card, usually within 5 to 10 business days.